Technology Hell

It started about three weeks ago when I was locked out of my e-mail account.  I changed my password and twenty-four hours later, I was locked out again.  This happened six times in eight days.  I was so frustrated and felt so helpless that I decided to wait until I came to California, where I am now, to call the service company and find out what was going on.  Then I got locked out of WordPress which is the platform I write this blog on. I couldn’t use my Vonage app to make calls to the United States.  I suppose my antennae should have gone up but it didn’t.  I was too busy being frustrated and feeling very isolated.  It seemed that all my means of connectivity around the world had been cut off.

Yesterday morning, my first morning in California, I awoke to a text from my bank saying they were putting a hold on a credit card until I confirmed an expenditure. It turned out two credit cards had been hacked.  Banks fortunately give you back your money.  The sense of violation and fear that anything can happen, the bank couldn’t take care of.  Today I tackled the e-mail account.  What I learned was that my account was hacked and with the e-mail, the hackers had everything forwarded to another e-mail address.  They must have gotten a lot of information as my PayPal account was breached, my Amazon account was breached and a couple of others. When they saw no money was involved, they just moved on.

May 21, 2018–I wrote that not knowing how bad the hacking had gotten. It involved many accounts. Fortunately all money was returned to me and my identity wasn’t stolen.  But every call took 90 minutes as I was taken through hoops etc to secure my accounts.   Microsoft was, without a doubt, the absolute worst company to deal with.  Three times I had to call after I was told my account was secure but it wasn’t.  They don’t even have a FRAUD department! MICROSOFT!! I couldn’t believe it. I am so glad I have had Macs all my life.

Anyway, it’s hopefully in the past.  It’s five weeks later and I am on my way back home to Paris.  They had gotten into this account also.  Why? Sure beats me!  But I can start up my blogs again.  So dear reader, I look forward to greeting you from sunny and warm Paris.

A bientôt,

Sara

Author: sara somers

I am retired from my first profession, am from Oakland, California, living in Paris, France. I love books and movies and watching everyday life in Paris out my window. Please enjoy my musings as I grow into the author others say I am.

2 thoughts on “Technology Hell”

  1. Wow! What a nightmare. Thanks for the heads up on Microsoft. We have always been Apple and now have another reason to prefer it. Glad you kept a cool head throughout the experience.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s